Ohio

Claims & billing

Benefits Coordination & Recovery Center (BCRC)

Benefits Coordination & Recovery Center (BCRC)
Questions regarding — Claims & billing
Medicare Secondary Payer, and who pays first.
Toll free: (855) 798-2627

Carrier

Noridian
Questions regarding — Claims & billing
Part B bills and services.
Toll free: (800) 633-4227

DME MAC -- Durable Medical Equipment Medicare Administrative Contractor

National Government Services
Questions regarding — Claims & billing
Bills for durable medical equipment and a list of approved suppliers of this equipment.
Toll free: (800) 633-4227

Fiscal Intermediary

National Government Services
Questions regarding — Claims & billing
Part A bills and services, hospital care, skilled nursing care, and fraud.
Toll free: (800) 633-4227

OIG (DHHS) -- Office of the Inspector General (Department of Health and Human Services)

Department of Health and Human Services - Office of Inspector General
Questions regarding — Claims & billing
Reporting fraud.
Toll free: (800) 447-8477
TDD: (800) 377-4950
Local Phone: (202) 619-1343

RHHI -- Regional Home Health Intermediary

Noridian
Questions regarding — Claims & billing
Home health, hospice care, and fraud.
Toll free: (800) 633-4227

RRB Carrier - Railroad Retirement Board Carrier

Noridian
Questions regarding — Claims & billing
(For Railroad Retirement beneficiaries only) - Part B bills and services.
Toll free: (888) 355-9165
Local Phone: (877) 288-7600

Complaints about my care or services

Accreditation Association for Ambulatory Health Care

Accreditation Association for Ambulatory Health Care
Questions regarding — Complaints about my care or services
Finding out if urgent care centers and ambulatory surgical centers are accredited or not.
Local Phone: (847) 853-6060

American Association for Accreditation of Ambulatory Surgical Facilities

American Association for Accreditation of Ambulatory Surgical Facilities
Questions regarding — Complaints about my care or services
Finding out if an ambulatory surgical center is accredited or not.
Toll free: (888) 545-5222
Local Phone: (847) 775-1970

American Board of Medical Specialties

American Board of Medical Specialties
Questions regarding — Complaints about my care or services
Finding out if a doctor is board certified.
Toll free: (866) 275-2267
Local Phone: (312) 436-2600

American Hospital Association

American Hospital Association
Questions regarding — Complaints about my care or services
Finding a voluntary list of patients' rights in a hospital.
Toll free: (800) 424-4301
Local Phone: (312) 422-3000

Beneficiary and Family Centered Care Quality Improvement Organization (BFCC-QIO)

KePRO
Questions regarding — Complaints about my care or services
Complaints about quality of care, and filing an appeal or complaint.
Toll free: (855) 408-8557
Local Phone: (813) 280-8256

Center for Health Dispute Resolution (CHDR)

MAXIMUS Center for Health Dispute Resolution (CHDR)
Questions regarding — Complaints about my care or services
Requesting external reviews of Medicare managed care denials.
Local Phone: (585) 425-5210

College of American Pathologists

College of American Pathologists
Questions regarding — Complaints about my care or services
Finding out if the lab where your blood tests are sent is accredited or not.
Toll free: (800) 323-4040
Local Phone: (847) 832-7000

ESRD -- End-Stage Renal Disease Networks

IPRO ESRD Network of the Ohio River Valley
Questions regarding — Complaints about my care or services
Where to submit a complaint about the quality of care I received from my kidney dialysis facility.
Toll free: (844) 819-3010
Local Phone: (216) 593-0001

ESRD State Survey Agency

Dept of Health of Ohio-Bureau of Information and Operational Support-Division of Quality Assurance
Questions regarding — Complaints about my care or services
Complaints about the quality of care in dialysis facilities.
Toll free: (800) 342-0553
Local Phone: (614) 995-7466

Home Health Agency

Ohio Department of Health Community Health Care Facilities & Services
Questions regarding — Complaints about my care or services
Home Health Care which is skilled nursing care and certain other health care services that you get in your home for the treatment of an illness or injury.
Toll free: (800) 342-0553
Local Phone: (614) 995-7466

Joint Commission on Accreditation of Healthcare Organizations (JCAHO)

Joint Commission on Accreditation of Healthcare Organizations (JCAHO)
Questions regarding — Complaints about my care or services
Finding out if your health care organization is accredited or not.
Local Phone: (630) 792-5800

Medicaid - Report Fraud

Department of Job and Family Services
Questions regarding — Complaints about my care or services
Report Medicaid fraud and abuse.
Toll free: (800) 228-0515
Local Phone: (614) 466-0722

Nursing Home State Survey Agency

Bureau of Long Term Care of Ohio - Quality Assurance
Questions regarding — Complaints about my care or services
Where to submit a complaint about the quality of life or quality of care inside a nursing home.
Local Phone: (614) 752-9524

Office for Civil Rights

Office for Civil Rights of the Mid-West
Questions regarding — Complaints about my care or services
Submitting a complaint about discrimination.
Local Phone: (312) 886-2359

Ombudsman

Department of Aging of Ohio - Elder Rights Unit
Questions regarding — Complaints about my care or services
Obtaining information on nursing homes or resolving problems between nursing homes and residents or their families.
Toll free: (800) 282-1206
Local Phone: (614) 466-1221

Quality Innovation Network Quality Improvement Organization (QIN-QIO)

Health Services Advisory Group
Questions regarding — Complaints about my care or services
Local and community level projects to improve patient safety, reduce harm, and improve clinical care.
Local Phone: (602) 801-6600

Senior Medicare Patrol (SMP)

Pro Seniors Inc.
Questions regarding — Complaints about my care or services
Complaints about quality of care, and filing an appeal or complaint.
Toll free: (800) 488-6070

General health & health conditions

Agency for Healthcare Research and Quality (AHRQ)

Agency for Healthcare Research and Quality (AHRQ)
Questions regarding — General health & health conditions
Ordering brochures on Choosing a Hospital. Choosing Treatments and Choosing a Hospital.
Toll free: (800) 358-9295
TDD: (888) 586-6340

American Association of Kidney Patients

American Association of Kidney Patients
Questions regarding — General health & health conditions
Educational materials for people with kidney disease.
Toll free: (800) 749-2257
Local Phone: (813) 636-8100

American Cancer Society

American Cancer Society
Questions regarding — General health & health conditions
Finding information on cancer.
Toll free: (800) 227-2345
TDD: (866) 228-4327

American Heart Association

American Heart Association
Questions regarding — General health & health conditions
Finding information on heart disease.
Toll free: (800) 242-8721
Local Phone: (214) 570-2000
Spanish Phone: (800) 242-8721

American Kidney Fund

American Kidney Fund
Questions regarding — General health & health conditions
Financial assistance and educational materials for people with kidney disease.
Toll free: (800) 638-8299
Local Phone: (301) 881-3052
Spanish Phone: (866) 300-2900

Internal Revenue Service

Internal Revenue Service
Questions regarding — General health & health conditions
Obtaining materials/forms for income tax filing and how Medicare Savings Accounts can affect my income taxes.
Toll free: (800) 829-1040

National Cancer Institute's Cancer Information Service

National Cancer Institute's Cancer Information Service
Questions regarding — General health & health conditions
Information on cancer treatments, clinical trails, alternative medicine, coping with side effects, and other cancer related information.
Toll free: (800) 422-6237

National Institute on Aging Information Center

National Institute on Aging Information Center
Questions regarding — General health & health conditions
Discussing health concerns, medicines, and other issues important to older people.
Toll free: (800) 222-2225
TDD: (800) 222-4225

National Kidney and Urologic Diseases Information

National Kidney and Urologic Diseases Information
Questions regarding — General health & health conditions
Educational materials for people with kidney disease.
Toll free: (800) 891-5390
Local Phone: (301) 654-4415

National Kidney Foundation, Inc.

National Kidney Foundation, Inc.
Questions regarding — General health & health conditions
Support groups and educational materials for people with kidney disease.
Toll free: (800) 622-9010
Local Phone: (212) 889-2210

Health care facilities & services in my area

American Self-Help Clearinghouse

American Self-Help Clearinghouse
Questions regarding — Health care facilities & services in my area
Finding specific health support groups in your area.
Toll free: (800) 367-6274
Local Phone: (973) 989-1122

CHIP -- Children's Health Insurance Program

Healthy Start
Questions regarding — Health care facilities & services in my area
Health insurance programs to children whose families earn too much to be eligible for Medicaid, but not enough to purchase private insurance.
Toll free: (800) 324-8680
Local Phone: (614) 466-2100

Eldercare Location

DC longterm care Ombudsman program
Questions regarding — Health care facilities & services in my area
Finding necessary and convenient services that serve the elderly in their community.
Toll free: (800) 677-1116
Local Phone: (202) 434-2120

Primary Care Association

Primary Care Association of Ohio
Questions regarding — Health care facilities & services in my area
Finding a Federally Qualified Health Center (FQHC) closest to me to help me lower my health care costs. FQHCs include community health centers, tribal health clinics, migrant health services, and health centers for the homeless.
Toll free: (888) 884-3101
Local Phone: (614) 884-3101

State Hospice Organization

Hospice and Palliative Care Organization of Ohio
Questions regarding — Health care facilities & services in my area
To find a hospice program in my area.
Toll free: (800) 776-9513
Local Phone: (614) 763-0036

Help with my Medicare options & issues

1-800-MEDICARE

1-800-MEDICARE
Questions regarding — Help with my Medicare options & issues
General Medicare information, ordering Medicare booklets, and information about health plans.
Toll free: (800) 633-4227

CMS RO - Centers for Medicare & Medicaid Services Regional Office

CMS, Chicago Regional Office
Questions regarding — Help with my Medicare options & issues
Information on local seminars and health fairs on Medicare health plan choices, or to report a complaint directly to CMS.
Local Phone: (312) 353-7180

RRB -- Railroad Retirement Board

Railroad Retirement Board
Questions regarding — Help with my Medicare options & issues
(For Railroad Retirement beneficiaries only) - RRB benefits, lost RRB Medicare card, address change, and enrolling in Medicare.
Toll free: (877) 772-5772

SHIP -- State Health Insurance Assistance Program

Ohio Senior Health Insurance Information Program (OSHIIP)
Questions regarding — Help with my Medicare options & issues
Personalized health insurance counseling
Toll free: (800) 686-1578

SSA -- Social Security Administration

Social Security Administration
Questions regarding — Help with my Medicare options & issues
Changing my address, Medicare Part A or Part B, lost Medicare card, and Social Security benefits.
Toll free: (800) 772-1213

State Department of Insurance

Consumer Services Division of Ohio
Questions regarding — Help with my Medicare options & issues
Medigap Policies
Toll free: (800) 686-1526
Local Phone: (614) 644-2673

Other insurance programs

CHIP -- Insure Kids Now

Children's Health Insurance Program
Questions regarding — Other insurance programs
Children's Health Insurance Program
Toll free: (877) 543-7669

Department of Defense

Department of Defense
Questions regarding — Other insurance programs
Whether I qualify for military retiree health care benefits.
Local Phone: (703) 571-3343

Department of Veterans Affairs

Department of Veterans Affairs
Questions regarding — Other insurance programs
VA medical benefits.
Toll free: (800) 827-1000

Federal Black Lung Program

Federal Black Lung Program
Questions regarding — Other insurance programs
Finding out where my doctor should send the bills for the diagnosis and treatment of my black lung disease.
Toll free: (800) 638-7072

HUD -- U.S. Department of Housing

U.S. Department of Housing and Urban Development (HUD)
Questions regarding — Other insurance programs
Information and services about homes and communities for citizens and for HUD's current and potential home buyers.
Toll free: (800) 569-4287
Local Phone: (202) 708-1112

Office of Personnel Management

Office of Personnel Management
Questions regarding — Other insurance programs
Claims and other issues for retired federal employees and their dependents/survivors.
Toll free: (888) 767-6738
TDD: (800) 878-5707
Local Phone: (202) 606-1800

State Health Departments

Ohio Department of Health
Questions regarding — Other insurance programs
Health based programs and services.
Local Phone: (614) 466-3543

State Medical Assistance Office

Department of Job and Family Services of Ohio - Ohio Health Plans
Questions regarding — Other insurance programs
Medicaid program
Toll free: (800) 324-8680

About Ohio

Ohio is a Midwestern state in the Great Lakes region of the United States. Of the fifty states, it is the 34th largest by area, the seventh most populous, and the tenth most densely populated. The state's capital and largest city is Columbus. Ohio is bordered by Pennsylvania to the east, Michigan to the northwest, Lake Erie to the north, Indiana to the west, Kentucky on the south, and West Virginia on the southeast.

The state takes its name from the Ohio River, whose name in turn originated from the Seneca word ohiːyo', meaning "good river", "great river" or "large creek". Partitioned from the Northwest Territory, Ohio was the 17th state admitted to the Union on March 1, 1803, and the first under the Northwest Ordinance. Ohio is historically known as the "Buckeye State" after its Ohio buckeye trees, and Ohioans are also known as "Buckeyes".

Ohio rose from the wilderness of Ohio Country west of Appalachia in colonial times through the Northwest Indian Wars as part of the Northwest Territory in the early frontier, to become the first non-colonial free state admitted to the union, to an industrial powerhouse in the 20th century before transitioning to a more information and service based economy in the 21st.

Source: Wikipedia